Khan Bank's head office is located
in the capital city of Ulaanbaatar and
includes all executive and administrative
offices. There are 21 regional offices
throughout the country, each of which
supervises an additional 15 to 25 smaller
offices in its area. The regional offices
are fully automated centers for consolidation
of the region's activities, and are
connected to the head office by satellite.
Each also directly serves the banking
needs of a community of 15,000 to 60,000
people.
Even the smallest offices, with a two
or three person staff and minimal overhead,
offer full banking services to their
local communities.
Khan Bank currently has over 2953 employees
-300 are based in Ulaanbaatar at the
head office and local branches, and
the balance in the 436 offices of which 234 are online.
Khan Bank is recognized as an industry
leader in the design and delivery of
financial services in Mongolia. It has
a well trained and highly educated staff
of motivated bankers who are moving
Khan Bank and Mongolia to new levels
of banking.
Khan Bank's roots, go back 80 years
to the State Bank of Mongolia. When
this monopoly Bank was broken up in
1991, Khan Bank was formed to take over
most of its offices throughout the country.
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Confidentiality & Transparency Policy
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Khan Bank values and respects our customers.
We adhere to the following policies
on confidentiality and transparency:
- All employees of Khan Bank Offices
shall serve customers equally and
openly without any discrimination
as to age, race, sex, occupation,
official position, economic status,
religion or party membership.
- Khan Bank employees shall not favor
customers because they are friends
or relatives, nor shall they have
any financial interest in customers
or receive any payments, gifts or
other benefits from them.
- Neither KhanBank nor any employee
shall accept or pay bribes under any
circumstances with any person or organization.
- Bank employees shall not use any
information on customer accounts,
deposits or transactions for personal
gain nor disclose such information
to any individual or other entity
except as provided by law or as required
by execution of a court decision.
- No bank employee shall process any
transactions from customer accounts
or deposits without the consent of
the customer, nor suspend such transactions
except as required by an official
notification from a tax officer, social
insurance officer, bailiff or other
official acting in a legal capacity.
Khan Bank customers may request the
freely available full version of the
confidentiality Policy from any of
the Bank's offices. Any person who
is disadvantaged by an Khan Bank employee
who has violated these policies should
call the office of the CEO in Mongolian
or English at 976-11-457880 or email
directly to ceo@khanbank.com
, infokhan@khanbank.com
Awards received in 2003
January- Best Banker of the Year
January- Best bank of the year from
the Mongolian National Chamber of Commerce
and Industry
March – TOP 100 enterprises from the
Mongolian National Chamber of Commerce
and Industry
April – Best enterprise from the Social
insurance department of the district
June- Best tax payer from the National
Tax Administration
September- Bank of the Year from the
Banker magazine, Great Britain
November- 100 enterprises contributed
to the economy from the Government of
Mongolia 25th place
November- Reliable consumer partner
from the Consumer interest protection
society
Awards received in 2004
The Mongolian National Chamber of Commerce
and Industry conferred Bank of the Year
award on the Khan Bank.
The Consumer
interest protection society granted
the honor of “Organization protecting
consumer interests” to Khan Bank.
The
honor of Best bank of Mongolia in 2004
was conferred on Khan bank by the Global
Finance magazine based in New York,
USA based on the criteria of assets
growth, profitability, strategic partnership,
customer service, competitive price
and new product development.
Awards received in 2005
The honor of Best bank of Mongolia
was conferred on Khan bank for the second
consecutive year by the Global Finance
magazine based in New York, USA in March
2005.
The Banker magazine of Great Britain
granted the prestigious award of Best
Banker of Mongolia in 2005 to Khan Bank
in September 2005. The award which is
presented to the best bank of each country
in a particular year is prestigious
in the global financial world.
In December,
for the second year in a row, Khan Bank
was named "First Among the Top Five
Banks in Mongolia" by the Government
of Mongolia in concert with the Mongolian
National Chamber of Commerce and Industry.
In June, President N. Bagabandi presented
Khan Bank CEO J. Peter Morrow the "Friendship"
medal, the highest award given to foreign
citizens, and a very special honor.
Awards received in 2006
April - Reliable Tax Payer from the National Tax Administration
April - Western Union. Award for Achievement in
Highest Increase Number of Activated Location
July - for the third year in a row, Khan Bank was named
"First among the Top Five Banks in Mongolia" by the
Government of Mongolia in concert with the
Mongolian National Chamber of Commerce and Industry
July - Award for excellence by Euromoney magazine
Best Bank 2006 Global Finance Magazine
Best of the Year 2006 Banker Magazine/Financial Times Group
Entrepreneur 2006 MNCCI
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